Refund and Exchange Policy
Effective Date: 11.1.2018
Thank you for choosing BLOOM We appreciate your trust in our products. Please read the following Refund and Exchange Policy carefully before making a purchase.
Eligibility for Exchange:
Due to the nature of our products, we offer exchanges only. We do not provide refunds. Exchanges are available for products that meet the criteria outlined in this policy.
Eligible Products for Exchange:
To be eligible for an exchange, the product must be unused, in its original packaging, and in the same condition as when it was received. Products must also be returned within 7 days of the purchase date.
* Non-Eligible Products:
The following products are not eligible for exchange:
- Products that have been used, damaged, or altered.
- Products without their original packaging.
- Products returned beyond the specified timeframe.
Exchange Process:
To initiate an exchange, please follow these steps:
- Contact our Customer Service team at support@bloomconfidence.com within [7] days of receiving your product.
- Provide your order number, product details, and the reason for the exchange.
- Our Customer Service team will provide you with further instructions on the exchange process.
Shipping Costs:
Customers are responsible for the shipping costs associated with returning the product for exchange.Bloom is not responsible for any lost or damaged items during the return shipping process.
Inspection and Approval:
Upon receiving the returned product, our team will inspect it to ensure it meets the eligibility criteria. If the product is approved for exchange, the replacement item will be shipped to you.
Exchange Period:
The exchange process may take 4 business days from the date we receive the returned product. We appreciate your patience during this time.
Defective or Damaged Products:
If you receive a defective or damaged product, please contact our Customer Service team immediately. We will provide instructions on how to return the item and arrange for a replacement.
Changes to the Policy:
BLOOM reserves the right to modify or update this Refund and Exchange Policy at any time. Please check our website for the latest version.
*Contact Information:
If you have any questions or concerns about our Refund and Exchange Policy, please contact our Customer Service team at support@bloomconfidence.com
Thank you for choosing BLOOM We value your satisfaction and appreciate your understanding of our exchange-only policy.
